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Human Resources Generalist – Disability Claims Management in Winnipeg at New Flyer

Date Posted: 6/27/2018

Job Snapshot

Job Description

New Flyer– North America’s largest transit bus, motor coach manufacturer and parts distributor is seeking a Human Resources Generalist with a strong focus in Disability Claims Management to join its growing international team.

Join us as we continue advancing innovation and sustainable transit solutions that connect people with places. With 31 locations across the U.S. and Canada, and over 85 years of experience manufacturing buses, New Flyer is building on a solid foundation to drive North America forward with progressive transit technology that serves communities and makes cities smarter.

Don’t settle for a job when you can build an impactful and exciting career.

 Position Summary:

As a key member of our Human Resources department you will provide support to the organization in areas of attendance management, disability and claims management in the coordination of occupational and non-occupational accident/injuries including all aspects of the claims management system and return to work programs as well as employee/labor relations in a union and non-unionized environment. Responsible to continually improve New Flyer’s Claims management performance through the development and implementation of programs focused on prevention.

What you will do:

  • Lead the administration and coordination of occupational and non-occupational illness and injury with providers including WCB, STD, LTD and MPIC claims. Facilitate appropriate interventions for safe and timely re-integration into the workplace.
  • Accurately complete and submit all documentation for claims processing and status changes in monitoring systems.
  • Act as a point of contact for claims management related inquiries for employees and management.
  • Provide guidance regarding disability management issues and employee claims status.
  • Facilitate training for the claims management system and return to work programs.
  • Liaise with the medical community, WCB, MPIC, STD/LTD provider on claim information and return to work coordination.
  • Report and track claims management; create and distribute reports as required.
  • Work closely with employees and management to coordinate and assist in facilitating early and safe return to work opportunities for employees, utilizing the return to work accommodation program.
  • Lead and coordinate programs and services related to disability, health and wellness education to support and focus on trends of claim types, benefit costs and industry standards.
  • Ensure training of all leadership on the disability claims management, return to work and attendance management programs, including development of training material.
  • Work with leadership and unions to promote good employee relations in support and achievement of attendance and claims management programs and strategies.
  • Provide advice and guidance to employees and leadership in areas of employee and labor relations, harassment/conflict and progressive discipline issues.
  • Provide support to the recruitment and selection process in areas of job postings, scheduling and participating in the interviewing and selection process, reference checks.
  • Liaise with other facilities to ensure program consistency and standardization of programming.


Preferred Skills

  • Certificate in Human Resources, Certified Disability Management Professional, or equivalent combination of education and experience
  • Three to five years’ experience in a Human Resources role with a strong focus on Disability Claims Management
  • Advanced knowledge in the use of Microsoft Office
  • Advanced problem solving and analytical skills are essential
  • Ability to build and maintain positive working relationships with internal and external customers and work well within a team environment
  • Strong organizational and interpersonal skills
  • Ability to work with minimum supervision and posses initiative to seek improvements
  • Motivated self-starter with capabilities to work within a fast paced team oriented environment

Apply Now!

If you would like to apply for the position of Disability Claims/Labor Relations Generalist, or know someone who would, please submit a resume to: