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Ebus Launch Manager in Anniston, AL at New Flyer

Date Posted: 4/17/2018

Job Snapshot

Job Description

As a key member of our Service Organization and reporting to the Central Regional Director, you will be responsible for ensuring the readiness of the service support team for Xcelsior Charge bus deliveries to include training, equipment, etc. as we introduce this new product to customers.

• Manage the launch program from the service side to include onsite support for deliveries of buses, overseeing training schedules for onsite techs, ensuring PPE equipment and tool orders are entered and delivered on schedule.• Create a Readiness Check Sheet. Create associate process and execute compliance to the list. All items need target dates, actual completion dates and comments to be reported out on in weekly LT meetings. Examples: PPE purchase dates, PPE training completed and ensure supplier training is scheduled etc.• Develop a “strategic” business plan based on needs throughout all service territories where field support is needed for Xcelsior Charge deliveries including the creation of checklist, tracking metrics and coordinating activities in relation to the launch for each sales request.• Develop relationship with service bids group in a support function to add input from experiences learned in the field and to answer questions related to RFPs.• Being a SME related to services requirements after commissioning to include maintenance programs and warranty repairs as required by contract.• Resource planning, coordinate closely all manpower needs/requirements with Regional Product Support Manager (s) (RPSM) on all field support for delivery, acceptance and onboarding of Xcelsior charge to specific customers.• Identify, involve and motivate cross functional group members on the launch team.



Preferred Skills

SKILLS AND EXPERIENCE:• Previous experience in Managing Field Technicians and Training.• Experience in Diesel/Hybrid/electric equipment and general operation in (bus/trucks/Automotive is a plus).• Effective communication, presentation and interpersonal skills.• Displays professional, strong work ethic, flexibility and ability to work in a fast-paced work environment.• Strong knowledge in the use of Microsoft Office• Strong organizational and interpersonal skills• Ability to work with minimum supervision and possess initiative to seek improvements• Motivated self-starter with capabilities to work within a fast paced team oriented environment

*Travel is required for this position*

New Flyer is an EOE – AA Employer. Women, Minorities, Veterans & Disabled are encouraged to apply.

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Apply NowSend applications to: employmentann@newglyer.com

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